Privacy Policy

1. Introduction

At EARL BERGER CLAUDE ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, process, store, and protect the personal information you provide when visiting EARL BERGER CLAUDE (the "Website"), in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

2. Data Controller

The data controller responsible for processing your personal data is:

EARL BERGER CLAUDE
Address:

France métropolitaine
Email: alsace-berger@orange.fr

3. Legal Basis for Processing

We process your personal data only when there is a lawful basis for doing so, including:

• Performance of a contract (such as processing your orders)

• Compliance with legal obligations

• Your consent

• Our legitimate business interests, provided these do not override your rights and freedoms

4. Personal Data We Collect

Depending on your interaction with our Website, we may collect:

• Name and surname

• Postal and billing address

• Email address

• Telephone number

• Company information (where applicable)

• VAT number (where applicable)

• Order and transaction history

• Payment information (processed securely by our payment providers)

• Technical information (IP address, browser type, cookies, device information)

We do not intentionally collect or process special categories of personal data (such as information relating to racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, or sexual orientation), unless required by law or explicitly provided with your consent.

5. How We Use Your Information

Your personal data may be used to:

• Process and fulfil your orders

• Manage your customer account

• Communicate with you regarding your purchases

• Respond to enquiries

• Send newsletters or promotional communications (where you have consented)

• Improve our Website and customer experience

• Produce anonymous statistical analyses

• Comply with legal and regulatory obligations

6. How We Collect Your Data

Most personal information is collected directly from you when you:

• Place an order

• Create an account

• Complete a contact form

• Subscribe to our newsletter

• Contact us by email or telephone

If you choose not to provide certain mandatory information, we may be unable to process your order or provide some of our services.

7. Sharing Your Personal Data

Your personal data is primarily intended for internal use.

Where necessary, we may share your information with trusted third parties, including:

• Payment service providers

• Delivery companies

• Website hosting providers

• IT service providers

• Professional advisers

• Public authorities where required by law

These service providers process your data only on our behalf and are required to comply with applicable data protection legislation.

We never sell your personal data.

8. Data Retention

Your personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal, accounting, or tax obligations.

9. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your personal data ("Right to be Forgotten")

• Restrict processing

• Object to processing

• Withdraw your consent at any time

• Receive your personal data in a portable format

• Lodge a complaint with your national Data Protection Authority

To exercise any of these rights, please contact us using the details provided below.

10. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, misuse, loss, alteration, or accidental destruction.

11. Personal Data Breaches

Should a personal data breach occur that is likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority within the timeframe required by applicable law and, where appropriate, inform the affected individuals without undue delay.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or our business practices.

The latest version will always be available on this Website.

13. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

Email: alsace-berger@orange.fr

Postal Address:

France métropolitaine